Kumbh Booking
Kumbh Booking (hereinafter referred to as “we”, “us” or “our”) respects the confidentiality of your personal information. We take your privacy seriously and have created this privacy policy to inform you about how we collect, maintain, store and use your personal information when you access our website or book our religious services.
By using any of our services, you are consenting to this privacy policy and all of its terms.
What Information We Collect About You
We collect only the information that we need to fulfill our commitment to you with respect to providing religious and digital services. This information may include, but is not limited to: your name, contact number, email address, billing and shipping address, and any other information needed for puja services, such as devotee names or Sankalp information, when you submit them voluntarily.
In addition to this information, we also collect technical information, such as your IP address, browser type, device information, and usage patterns to improve our ability to provide a safe, secure and effective user experience on our website.
Kumbh Bookings (“we”, “our”, “us”) respect your privacy and the personal information of our customers. This Privacy Policy sets forth how we will use the information you provide us when accessing our website or booking service with our company.
By using Kumbh, you confirm your acceptance of this privacy policy.
What information do we collect?
Kumbh collects the information we need to fulfill your request for our products and services (pujas) digitally. This includes your name, email address, phone number, credit card/billing information, and information on how you use our service.
How do we use your information?
Your information will only be used to deliver the services you ordered, sending you the puja, sending you the prasad, live streaming aarti service, sending you a video call, sending you a video recording, contacting you, answering your questions, improving our services, preventing fraud, and complying with laws.
Video Calls and Recordings:
If you order a live puja or live aarti service, there may be a photo or recording made. This will only be viewed by you and will not be published or shared publicly without your permission.
Payment Processing
Through secure third-party processors, we process all payments for Kumbh Booking using credit/debit cards. We will never save your credit/debit card or UPI/Net Banking information. We only get transaction confirmation to confirm booking completion.
Data Sharing with Others
We do not sell, rent or provide personal information about you to anyone. We only share your personal data with select, trustworthy third parties that are required to carry out our services as per your request, and/or to meet our legal obligations (for example, pandits/temples/delivery companies/technology providers).
Protecting Your Personal Information
We have implemented appropriate technology and organisational controls to protect personal information from unauthorised access, loss, misuse, or alteration. However, we cannot assure you that we can provide complete protection for any and all your information because no digital platform offers absolute protection.
User Rights
Users can request to access, correct or delete their personal information. However, legal and operational requirements will limit this right. Users are able to withdraw their consent at any time for non-essential communications.
Policy Updates
We may update our Privacy Policy from time to time. If users are still using our Kumbh Booking services after the updated Privacy Policy has been posted, this indicates acceptance of the updated Privacy Policy.
Contact
Users who wish to ask any questions or concerns regarding this Privacy Policy or how we handle personal data may contact Kumbh Booking through one of the contact channels available on our platform. These Rights apply equally to all users globally.